Terms of service

Terms and Conditions

Welcome to Jiloo! By accessing and using our website, you agree to abide by the following terms and conditions. These Terms and Conditions govern your use of our services, including purchasing customized products such as designs, wall posters, T-shirts, and stickers. Please read these terms carefully before placing an order or using our website.

1. General Information

1.1 These Terms and Conditions apply to all users of the website, including browsers, customers, merchants, and contributors of content.
1.2 By visiting our site and/or purchasing something from us, you agree to be bound by these terms, including any additional terms or policies referenced herein or available by hyperlink.
1.3 If you do not agree to these terms, you may not access the website or use our services.

2. Customized Product Terms

2.1 All designs submitted for customization must comply with copyright laws. You represent and warrant that you have the legal rights to use any images, designs, text, or materials submitted.
2.2 We reserve the right to refuse any customization requests that include offensive, discriminatory, illegal, or inappropriate content.
2.3 Customized products are created based on the details provided by you. It is your responsibility to ensure that all information, including text, colors, and images, is accurate at the time of submission.
2.4 Due to the nature of customized items, we do not accept returns or offer refunds unless there is a manufacturing defect or error on our part.

3. Ordering and Payment

3.1 All orders are subject to acceptance and availability. We reserve the right to refuse an order for any reason.
3.2 Payment must be completed at the time of placing the order. We accept [list payment methods, e.g., credit/debit cards, UPI, PayPal].
3.3 Pricing is subject to change without notice. Once an order is placed, the price will remain fixed for that transaction.

4. Shipping and Delivery

4.1 Delivery times may vary depending on the location and the nature of the product. While we strive to meet estimated delivery dates, we cannot guarantee them.
4.2 Shipping costs are calculated at checkout and are non-refundable unless otherwise stated.
4.3 Any delays caused by the courier or customs are beyond our control, and we cannot be held liable for them.

5. Returns and Refunds

5.1 Customized products are non-refundable and non-returnable unless they arrive damaged, defective, or incorrect due to our error.
5.2 For eligible returns, please contact us within 7 days of receiving your order with evidence (e.g., photos of the issue).
5.3 Refunds or replacements will only be issued once the returned item is received and inspected.

6. Intellectual Property

6.1 All content on this website, including logos, designs, images, and text, is the property of Jiloo and is protected by copyright and trademark laws.
6.2 You may not reproduce, distribute, or use any content from this site without explicit permission.
6.3 Custom designs created for you may not be reproduced or used commercially without our written consent.

7. Prohibited Uses

You may not use our site or products for:

  • Any unlawful purpose.
  • Violating intellectual property rights of third parties.
  • Uploading or transmitting viruses, malicious code, or any harmful content.
  • Harassment, discrimination, or harm of any kind.

We reserve the right to terminate your access to the website for violating these prohibited uses.

8. Limitation of Liability

8.1 We strive to deliver high-quality products and services; however, we do not guarantee uninterrupted or error-free service.
8.2 Our liability is limited to the maximum extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services or products.

9. Indemnification

You agree to indemnify and hold harmless Jiloo, its employees, agents, and affiliates from any claims, damages, or expenses resulting from your violation of these terms or infringement on any third-party rights.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City/Country].

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these terms at any time. It is your responsibility to check this page periodically for updates. Continued use of the website constitutes acceptance of any changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@marketingkumaru.com